We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!
To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.
We are delighted to say that we have received a Gold Trusted Merchant Award from Feefo in 2016, 2017 and 2018.
Rame, Lemain Garden Apts - September 2017
“We have used these apartments for the last 10 years and obviously when they were owned by Alan and Dee you did receive the personal touch. Cornish Horizons are ok just need a few tweaks.”
Samphire - September 2017
“Cornish Horizon team very friendly and professional. The website gives great information and photos of each of the properties, which honestly reflect the actual property when you arrive. The booking process is very straightforward with prompt confirmation of the booking.”