We know holidays, we know Cornwall

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are delighted to say that we have received a Gold Trusted Merchant Award from Feefo in 2016, 2017 and 2018.

Sitting Room

9 Porthilly View - December 2017

“All Padstow staff are extremely helpful and polite.”

Sitting Area

Apartment Clive - December 2017

“Very friendly helpful staff.”

Sitting Room and Dining Area

Baxters Cottage - December 2017

“The guy in the office when we collected our key was very helpful.”

Decked Area

Honeywood - December 2017

“First class from initial inquiry through to booking would recommend to all my family and freinds”

relaxation room overlooking the beach

5 Seaview - November 2017

“Would recommend”

Lounge

Farmlands - November 2017

“I would have liked our complaints to be taken seriously, the property owner should have got in touch with u,s to apologize for the things that could not have been put right straight away, (had we complained at the outset).”

Patio

Myebon - November 2017

“Excellent place to stay and friendly people”

External

Kernyk - November 2017

“Easy booking system. Service was prompt and efficient.”

Living Area

Mary-Rose Cottage - November 2017

“absolutely first class”

Penpont - November 2017

“Informative, professional and always helpful.”

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