We know holidays, we know Cornwall

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are delighted to say that we have received a Gold Trusted Merchant Award from Feefo in 2016, 2017 and 2018.

Lounge

Harlyn - January 2018

“Staff always helpful.”

External

Kalundu - January 2018

“Great company, very easy to contact and very helpful”

A light and airy open plan living/dining area with comfortable leather sofas and flat screen TV.

1 Seaview - January 2018

“All very efficient, very little contact was necessary - it was exactly as stated and receipts/directions etc were provided promptly.”

Ship Shape - January 2018

“Everyone was very helpful, courteous and efficient.”

Lounge

3 Riverside - January 2018

“Good service”

Dining area

5 Rose Terrace - January 2018

“Very professional”

Hetty's - January 2018

“Professional, friendly and helpful staff.”

External

Quillets - January 2018

“very good service”

Shared deck

4 Pentyre House - December 2017

“Very helpful and very welcoming nothing was too much trouble for them.”

Little Robin bed sitting area 2

Little Robin - December 2017

“I will use Cornish Horizons again in the future.”

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