We know holidays, we know Cornwall

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are delighted to say that we have received a Gold Trusted Merchant Award from Feefo in 2016, 2017 and 2018.

Lounge with spectacular harbour views

Seagull House - March 2018

“top class company with friendly staff who go the extra mile.”

Little Robin bed sitting area 2

Little Robin - March 2018

“Responded quickly to enquiries and were helpful knowledgeable and efficient.”

Lounge

Byre Cottage - February 2018

“Booking process worked well”

Cosy lounge area in large family house

High Tide - February 2018

“The service from Cornish Horizons was excellent. After an unforeseeable event at the first property we were staying in, the team were immediately on the case. I'd like to thank the team at St Ives them for their politeness, kindness and efficiency . I would thoroughly recommend Cornish Horizons.”

Sitting Area

Reflections - February 2018

“Excellent service throughout”

Lounge

Old Zanzig Mill - February 2018

“Great website, very professional company. Excellent range of properties”

Swimming Pool

Amethies Gwel - February 2018

“Need to improve admin”

Patio

Elm Bank - February 2018

“Always a pleasant and knowledgeable staff to contact.”

Bedroom

Swallows - February 2018

“Always helpful and efficient.”

Lounge

Lerryn Cottage - February 2018

“Excellent service.”

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