We know holidays, we know Cornwall

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are delighted to say that we have received a Gold Trusted Merchant Award from Feefo in 2016, 2017 and 2018.

Dining area

Jasmine Cottage - October 2018

“Company were very efficient, I booked online and everything was emailed promptly. The key lock code emailed a few days before, good contact with housekeeper confirming arrangements and cleaning deposit returned within the week. Would use again happily.”

Sitting Room

Briar Cottage - October 2018

“See previous comments”

Lounge

Primrose House - October 2018

“Cornish Horizons is an excellent company in the holiday let business”

Living area

Kerensa Lodge - October 2018

“We made a last minute inquiry and booking with Cornish horizons and they acted very quickly. We ended up getting Lucky as there was a brand new property which was available the same day. All the ladies on the phone were friendly, helpful and prompt. We’d been recommended Cornish horizons by a family member who uses them each year.”

External

Bays Reach - October 2018

“easy to book good quality property, nice location.”

Lounge

Alderley Edge - October 2018

“Very helpful. Came back to me same day about a queries I had.”

Garden

Bay View - October 2018

“Efficient and helpful staff, very good website and we will be using Cornish horizons again in the future for sure!”

External

House Martins - October 2018

“Service from the company was good”

Sitting Room

Southcliff - October 2018

“Very professional company taking care in a very personal way of their clients”

Dining area

Shotwood - October 2018

“We love Cornish Horizons, friendly professional service.”

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