We know holidays, we know Cornwall

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are delighted to say that we have received a Gold Trusted Merchant Award from Feefo in 2016, 2017 and 2018.

Bluebell Lodge - External View 1

Bluebell Lodge - April 2018

“Very easy to book with this company.”

Bedroom 1

Boatmans Cabin - March 2018

“You haven't actually asked a question here. Are you asking me to judge Cornish Horizons? Weren't the first 20 questions ascertaining my opinion on your company and service?”


5 Pentyre House - March 2018

“Great customer service”

Outdoor Open Barn

Vin da Looe - March 2018

“very helpful”

L30007 - Dining Area - View 1

Whitsand, Lemain Garden Apts - March 2018

“A friendly, helpful and professional company. Nothing is too much trouble.”


Pipits - March 2018

“I booked online and it was really easy. An excellent service.”

Ship Shape - March 2018

“Excellent customer service fromall I spoke to.”

The Old Sunday School - March 2018

“Helpful and friendly staff- pleasure to book through”

Lowen - March 2018

“Thank you to Tom for keeping us informed of all relevant information about this property”


Lerryn Cottage - March 2018

“We have found the staff in Looe and Fowey to be above and beyond their duties”