We know holidays, we know Cornwall

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are delighted to say that we have received a Gold Trusted Merchant Award from Feefo in 2016, 2017 and 2018.

Lounge

St. George's, Padstow - October 2015

“Rapid response. Detailed instructions/directions Faultless service.”

External

Seashells, Padstow - October 2015

“Good service. Prompt replies”

Lounge

St. George's, Padstow - October 2015

“Excellent, very happy customer”

External

Spray Cottage - October 2015

“Friendly, helpful service all the way”

Lounge

Mena-Gwins - October 2015

“very well organised, helpful and efficient. Have used Cornish Horizons every time we've stayed in Cornwall and will continue to do so!”

Lounge / Diner

Harbour Cottage - October 2015

“We encounted no problems booking”

Lounge

Tern - October 2015

“Always go out of their way to accommodate your wishes and ALWAYS telephone or email after an enquiry.”

External

't Sandt - October 2015

“They were there when we needed them and were very helpful”

Patio

The Barn - October 2015

“Prompt email response.”

Bedroom/lounge

Little Robin - October 2015

“Excellent communication”

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