We know holidays, we know Cornwall

Customer Reviews

We love nothing more than hearing from our customers and we always invite them to leave feedback on their holiday experience with us once they’ve returned home. This feedback is often as helpful to us as it is to other customers who visit our website as it allows us to identify what works well and if we can improve upon any aspects of our service - and it’s also great just to hear that they’ve had a lovely time on their holiday!

To collect our customers’ feedback, we have teamed up with an independent review platform called Feefo, a company who provide an average Star Rating and an Award Scheme aimed at celebrating high levels of customer service.

We are delighted to say that we have received a Gold Trusted Merchant Award from Feefo in 2016, 2017 and 2018.

Quay Cottage - August 2018

“staff friendly and very helpful”

Maytree Cottage patio seating

Maytree Cottage - August 2018

“Can't find a fault”


The Orchard - August 2018



Spring Cottage - August 2018

“Always polite and helpful when i rang the padstow office”

View from Dining Area

Chy Merthen East - August 2018

“Boiler broke. Refunded. Very professional & speedy service.”


Otterbridge - August 2018

“Excellent service”


Lowen Cottage - August 2018

“The service we received from Cornish Horizons was efficient, professional and friendly.”

Photo 2 of Harbour Lights

Harbour Lights - August 2018

“Everything went smoothly”

Externval View 1

Greenbells - August 2018

“good service”


Sandpiper - August 2018

“Totally professional service from booking to the information and support provided, and quality of the property.”