Property Administration Assistant – Cornwall
This is a key role supporting our team of Property Managers in all areas of administration and coordination with new property integration. To provide excellent service to homeowners to ensure their property is fully set up for marketing and booking, and the handover is seamless. The Property Assistant also assists the team as a whole in managing projects that may arise, monitoring the performance of new properties becoming established and liaising closely with homeowners to ensure a high standard of service, providing customer feedback and building strong relationships to encourage homeowner retention. The role which requires a high degree of accuracy, some creative ability to help with writing property and travel descriptions, a methodical approach to working through the processes involved in setting up a new property and to be able to work with minimal supervision as the Property Managers are field-based across Cornwall.
There will be daily contact with both prospective homeowners and existing owners both in person, by telephone and email. A confident telephone manner and experience of using Microsoft packages is necessary together with a good team spirit and the ability to keep calm under pressure as priorities can change through the course of a working day. A good standard of spelling and punctuation is essential together with an eye for detail and a desire to succeed in a challenging and growing business.
The role could potentially be based at any one of our offices in Cornwall and will involve travel to other office locations and meeting points in the county from time to time. It may involve some weekend working so flexibility is necessary. To download the full job description please click HERE.
To apply please send an up-to-date CV and covering letter to Annabel Leach by email to firstname.lastname@example.org
Property Services Coordinator - Fowey
To deliver the operations service, ensuring an excellent level of customer, homeowner and property care at all times from our Fowey office. The role requires a high quality customer experience, with a minute attention to detail and levels of efficiency. The successful applicant will be required to develop valuable and longstanding relationships with homeowners and engage in a broad range of initiatives that will involve sales, customer support, complaint resolution, organisation of property maintenance, administration, and various initiatives to improve service quality and business development. The successful applicant must be a self-starter and able to motivate themselves when working alone.
The role is 5 days a week, to include Saturday, Monday and Friday. To download the full job description, please click here.
To apply please send an up-to-date CV and covering letter to Sherry Ratcliff by email to email@example.com
Housekeepers throughout Cornwall (including St Ives, Fowey, Padstow and Newquay)
Due to expansion of the business, we are looking for flexible, reliable housekeepers to help maintain our quality property portfolio. If you are interested in discussing opportunities further, please email us (firstname.lastname@example.org), call us (01841 533331) or pop into any of our offices for a chat. Our housekeepers are self-employed and will need their own car and mobile phone. Friday and Saturday changeovers are available. Excellent rates of pay.